Getting answers to your astronomy-related questions is not always a simple task. That’s why we established the Software Bisque Support Corner (SBSC); it gives you access to our staff, and other community participants, who can help you get the facts about our products and services and answers to your technical support questions.

If you have any pre-sales, order-related, or other non-technical support questions, please post them to the Pre-Sales Questions, Comments, Suggestions and Feedback Forum. (Why are there no direct emails on the Software Bisque site? In a word, spam. The SBSC is always spam-free.)

If you have a Software Bisque product-related technical support question, we invite you to join the Software Bisque Support Corner, and post it to the appropriate Community Forum. We'll try to answer them as best and as quickly as we can. There are literally thousands of dedicated and helpful astronomers willing to help you, too.

Use the links on the right side of this page to search our Knowledge Base for articles that give step-by-step solutions to common problems, or search our web-based product help to get the information you need, now.

We're here to help.

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Main Office: 912 Twelfth Street Golden, CO 80401 USA
Production Facility: 900 Washington Avenue Golden, CO 80401 USA
Software Bisque Observatory: 9356 Blue Mountain Drive Golden, CO 80403 USA

Telephone/Fax Numbers

Sales: (800) 843-7599

International: (303) 278-4478

Fax: (303) 278-0045

Pre-Sales Questions, Comments, Suggestions and Feedback

FAQs

Knowledge Base Articles

Support Corner Home

Web-Based Product Help Files